Privacy policy

Privacy Policy

Effective date: March 29, 2026

This Privacy Policy explains how Lumani Impact collects, uses, stores, and protects your personal information when you visit lumani-impact.click, place an order, contact us, or interact with our services.

1. Data Controller

For the purposes of applicable data protection law, the operator of Lumani Impact is:

SECURE PAYMENT LTD
Lytchett House, 13 Freeland Park, Wareham Road
Poole, Dorset, England, BH16 6FA
Email: contact@lumani-impact.click
Phone: +44 (0)370 524 4622

In this Privacy Policy, “we”, “us”, and “our” refer to Lumani Impact and/or SECURE PAYMENT LTD as the operator of the store.

2. Personal Data We Collect

We may collect the following categories of personal data:

a. Information you provide directly

  • name;
  • billing details;
  • email address;
  • phone number, if provided;
  • information you submit through forms, support requests, or email communications;
  • account details, if you create an account.

b. Order and transaction data

  • products purchased;
  • payment status;
  • transaction identifiers;
  • order history;
  • refund or dispute history.

c. Technical and usage data

  • IP address;
  • browser type;
  • device information;
  • operating system;
  • pages viewed;
  • referral source;
  • session activity;
  • approximate location derived from technical data.

d. Marketing and preference data

  • your communication preferences;
  • newsletter subscription status;
  • cookie preferences;
  • engagement with promotional emails or site messages, where applicable.

3. How We Use Your Data

We use personal data to:

  • provide and operate our website and digital products;
  • process orders and payments;
  • deliver digital content;
  • communicate with you about your purchase;
  • provide customer support;
  • detect fraud, abuse, or unauthorised activity;
  • improve our website, content, and services;
  • send service-related notices;
  • send marketing communications where permitted by law or where you have opted in;
  • comply with legal, tax, regulatory, and accounting obligations.

4. Legal Bases for Processing

Depending on the circumstances, we process personal data on one or more of the following bases:

  • performance of a contract;
  • compliance with legal obligations;
  • our legitimate interests, where those interests are not overridden by your rights and freedoms;
  • your consent, where consent is required.

5. Payments

Payments may be processed by third-party payment providers. We do not necessarily store full payment card details on our own servers. Payment providers process your information in accordance with their own privacy and security practices.

6. Sharing of Personal Data

We may share personal data with trusted third parties where reasonably necessary, including:

  • website hosting and e-commerce platform providers;
  • payment processors;
  • email and communication providers;
  • analytics and performance tools;
  • fraud prevention and security providers;
  • professional advisers, where needed;
  • regulators, authorities, courts, or law enforcement where required by law.

We do not sell your personal data.

7. International Transfers

Some of our service providers may process personal data outside the United Kingdom. Where this happens, we take reasonable steps to ensure that personal data is protected with appropriate safeguards in accordance with applicable law.

8. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • provide our services;
  • maintain business and transaction records;
  • resolve disputes;
  • enforce agreements; and
  • comply with legal, tax, regulatory, and accounting requirements.

Retention periods may vary depending on the type of data and the reason it was collected.

9. Your Rights

Subject to applicable law, you may have the right to:

  • request access to the personal data we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal data in certain circumstances;
  • object to certain processing;
  • request restriction of processing in certain circumstances;
  • request transfer of certain personal data;
  • withdraw consent where processing is based on consent.

To exercise your rights, contact us at contact@lumani-impact.click.

10. Marketing Communications

If you subscribe to our marketing communications, we may send you emails about products, updates, promotions, or related content.

You can unsubscribe at any time by:

Service-related emails, such as order confirmations, access instructions, support replies, and important account notices, are not marketing communications.

11. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • keep the website functioning properly;
  • remember user preferences;
  • understand website usage;
  • improve performance;
  • support security and fraud prevention;
  • measure the effectiveness of content or campaigns.

Where required, non-essential cookies will be used only after obtaining appropriate consent. You may also be able to manage cookie preferences through your browser or cookie settings tools made available on the site.

12. Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.

13. Children’s Privacy

Our website and products are not directed to children under the age at which they may validly consent under applicable law without parental involvement. We do not knowingly collect personal data from children in violation of applicable law.

14. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties.

15. Complaints

If you have concerns about how we handle personal data, please contact us first so we can try to resolve the issue. You may also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

17. Contact

For privacy-related questions or requests, contact:

contact@lumani-impact.click
+44 (0)370 524 4622